After the Veterans Affairs system faced a national scandal over long wait times for medical care, it began a system of town hall meetings to help create dialogue between VA administrators and the vets they care for.
The Department of Veterans Affairs' internal watchdog says veterans at the Phoenix VA hospital waited on average 115 days for their first medical appointment.
Senator Jon Tester told VA Secretary Eric Shinseki Thursday that "heads should roll" if recent allegations of inadequate care at VA facilities are true, but that facts must guide the government’s response.
Veterans Affairs Secretary Eric Shinseki says he hopes to have a preliminary report within three weeks on how widespread treatment delays and falsified patient scheduling reports are at VA facilities nationwide, following allegations that up to 40 veterans may have died while awaiting treatment at the Phoenix VA center.