Open Letter To Travelers: Be Nice To Missoula Airport Employees
This weekend flat-out stunk if you were traveling, especially on Delta Air Lines. It reached such desperate levels that the Department of Transportation is investigating Delta after more flights were canceled on Tuesday. Over 5,500 flights have been deleted since Friday's outage, according to CBS News.
The outage threw a wrench in my weekend plans. I was supposed to travel from Missoula to Minneapolis-St. Paul Friday morning. That didn't happen. Instead, I rebooked to Denver and had to stay overnight before departing for MSP Saturday morning. On the return flight, I was scheduled to leave MSP Sunday night and arrive early Monday morning. That didn't happen either. I had to retrace my steps to Denver, spend another layover overnight in the Mile High City, and fly to Missoula the next day.
Fortunately, I had it easy compared to a lot of horror travel stories this weekend, but no matter how frustrating these travel gaffes are...
DON'T YELL AT AIRPORT OR AIRLINE EMPLOYEES THAT ARE ATTEMPTING TO HELP.
Waiting Friday morning at the Missoula Airport, some clown complained and cursed loudly so the Delta desk agent would hear him. He said stuff like "How is it taking you this long to find me another flight," or "This is ridiculous." He was upset, I get it, but the second you start verbally attacking the people trying to help you out then you need to go home and reevaluate the kind of person you are. Ramp agents, customer service agents and flight attendants didn't sabotage your weekend flights. Don't take out your frustrations on them.
I hope that dude from Friday reads this so I can tell him to grow up.
READ MORE: Missoula Airport Director On The Crowdstrike Computer Debacle
Since airport employees receive more ridicule than praise, let me say 'thanks' to all the airline industry workers for trying to help out the little guy during these annoying times.
If you must complain, direct your negative energy to CrowdStrike or Delta Airlines and its bigwigs. CEO Ed Bastian is worth over 64 million dollars and owns 22 million dollars of Delta stock. I don't feel bad for him if he receives the complaints since his company overcharges us on flight prices and then proceeds to cancel thousands of flights over a single weekend. Complain to guys like that, but don't be an idiot to the Missoula Montana Airport employees if they're trying to put you on the next available plane.
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